Sign in to Office - Microsoft Support (2024)

Manage Microsoft 365 and Office

Manage Microsoft 365

  • Manage your subscription
  • Manage payment method

Renew or cancel Microsoft 365

  • Renew your subscription
  • Turn recurring billing on or off
  • Cancel Microsoft 365
  • Get a refund on your subscription
  • Manage subscriptions from a third party

Share your subscription

  • Share Microsoft 365 Family
  • Stop sharing Microsoft 365 Family
  • You received an invitation to share
  • Problems sharing a subscription

Switch subscriptions

  • Switch between Microsoft 365 subscriptions
  • Switch to a business subscription
  • Transfer to a different Microsoft account

Sign in to your apps

  • About accounts
  • Sign in to Microsoft 365
  • Why you need to sign in
  • Forgot account

Microsoft365.com and Microsoft 365 on the web

  • Get started at Microsoft 365.com
  • Meet the Microsoft 365 app launcher

What version do I have?

  • Check version
  • Microsoft 365 for home or business
  • What business product do I have?

What's the difference?

  • Difference between Microsoft 365 and Office 2021
  • Difference between home and business plans
  • Difference between Microsoft 365 and free web apps

Troubleshoot

  • Troubleshoot

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Sign in to Office - Microsoft Support (1)

Guided support can provide digital solutions for Office problems

Try guided support

Sign in to www.office.com from a web browser and start using the apps on the web or access other web services associated with your account such as OneDrive.

How you sign in to an installed Office app depends on your device.

Tip:To add an email account to Outlook or for help signing into Outlook.com, see Outlook help & learning.

Select your device for more detailed sign in steps:

Tip:To manage your account profile after signing in (for example, to update your security information, view what products you own, etc.), select your picture or name in the upper-right corner of the window, and select the option to view or manage your account.

WindowsmacOSOffice for iOSOffice for AndroidWeb

For Office apps installed on a Windows PC:

  1. If you're not already in an Office file or document, open an app such as Word or Excel, and open an existing file, or create a new one.

  2. Select File > Account (or Office Account if you're using Outlook).

  3. If you're not already signed in, click Sign In.

  4. In the Sign in window, type the email address and password you use with Office. This might be the personal Microsoft account you associated with Office, or the username and password you use with your work or school account.

Sign in to Office - Microsoft Support (2)

For Office apps installed on a Mac:

  1. Open any Office app such as Word and select Sign In. If you're already editing a file, go to File > New from Template... > Sign In.

    Note:If you're on OneNote, select OneNote from the top menu and then select Sign In.

  2. In the Sign in window, type the email address and password you use with Office. This might be the personal Microsoft account you associated with Office, or the username and password you use with your work or school account.

Sign in to Office - Microsoft Support (3)

For Office apps installed on an iPhones and iPads:

  1. Open the Office app. On the Account screen, tap Sign In.

  2. On the Sign In screen, type the email address and password you use with Office. This might be the personal Microsoft account you associated with Office, or the username and password you use with your work or school account.

Sign in to Office - Microsoft Support (4)

For Office apps installed on an Android or Chromebooks:

  1. Open the Office app. On the Recent screen, tap Sign In.

  2. On the Sign In screen, type the email address and password you use with Office. This might be the personal Microsoft account you associated with Office, or the username and password you use with your work or school account.

Sign in to Office - Microsoft Support (5)

To sign in to Office on the web:

  1. Go to www.Office.com and select Sign In.

  2. Enter your email address and password. This might be your personal Microsoft account, or the username and password you use with your work or school account. The name of the account you're signed in with is displayed in the header.

  3. Select the App Launcher Sign in to Office - Microsoft Support (6) and then select any Office app to start using it.

Sign in to Office - Microsoft Support (7)

Tip:You can sign in to Office apps on more than one device with Microsoft 365 subscriptions. See How sign in works in Microsoft 365.

See Also

Tip:If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit .

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Sign in to Office - Microsoft Support (2024)

FAQs

How do I fix Microsoft Office sign in problem? ›

Sign out of Office and sign back in
  1. Open an Office app, such as Word.
  2. Select your name and profile picture or icon at the top.
  3. Select Sign out.
  4. Select Sign in.
  5. Make sure you are signed in with your Work or School account, not your personal Microsoft account.
  6. Try activating Microsoft 365 again.
Jun 6, 2024

How do I sign in to Microsoft Office? ›

To sign in to Office on the web:
  1. Go to www.Office.com and select Sign In.
  2. Enter your email address and password. This might be your personal Microsoft account, or the username and password you use with your work or school account. ...
  3. Select the App Launcher and then select any Office app to start using it.

How can I recover my Microsoft Office account? ›

The recovery form is available at https://account.live.com/acsr. Collect as much information as you can about any Microsoft services you may have used with this account. The more information you can include when filling out the form, the better the chance you'll have of regaining access to your account.

How do I speak to Microsoft support? ›

Have a Microsoft Security sales expert contact you.
  1. Contact us.
  2. 1-800-642-7676.
  3. Get help.

How do I fix not being able to sign into my Microsoft account? ›

If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.

Why does Microsoft Office keep asking me to sign in? ›

If you're constantly being prompted to log in to your Microsoft account there are a few ways this can be resolved: You can reset the Windows Credential Manager. For Word or Outlook you can sign out of your account once then it should resolve. For Outlook you can change the security settings.

How do I manually sign into my Microsoft account? ›

How to sign in to a Microsoft account
  1. To sign in to your Microsoft personal account, go to account.microsoft.com or select Sign in below. Sign in. ...
  2. Enter your email, phone number, or Skype sign-in that you use for other services (Outlook, Excel, etc.), then select Next. ...
  3. Enter your password and select Sign in.

Is Office login same as Microsoft account? ›

Microsoft accounts are for personal use, and for accessing services like Outlook.com, Xbox or Skype. Microsoft work and school accounts are for organizations that use Microsoft 365 for business.

Do I have to sign in to use Microsoft Office? ›

A Microsoft account or work or school account is required to install and activate Microsoft 365 and Office versions 2013 or later.

How do I get back into my Microsoft account? ›

Reopen your Microsoft account
  1. Go to account.microsoft.com and sign in.
  2. You'll be asked to receive and enter a security code. After you enter the code, your account will be reopened.

How do I restore Microsoft Office? ›

Steps to Reinstall Microsoft Office after System Restore
  1. Search for “Control Panel” in the Windows search bar and open it.
  2. Navigate to the “Programs” or “Programs and Features” section.
  3. Look for Microsoft Office or related applications like Word, Excel, PowerPoint, etc.
  4. If you find it listed, it's still installed.

How do I reactivate Microsoft Office? ›

Reactivate a subscription
  1. Go to the Microsoft 365 admin center. If you're using the Simplified view, select Billing. ...
  2. Select the subscription that you want to reactivate.
  3. In the Billing settings section, under Subscription status, select Reactivate.
  4. In the Reactivate this subscription pane, select Reactivate.
6 days ago

Does Microsoft offer live chat support? ›

Microsoft Software Support is a technical software support service provided through chat, phone or in Microsoft stores.

What number is 1 800 642 7676 Microsoft? ›

In this case we suggest you contact the Accounts and Billing Department by calling 1- 877-568-2495 in Canada or 1-800-642-7676 in the US, this team has trained professionals to help resolve your issue. You can also reach them by going to Virtual Agent - Microsoft Support. We look forward to your response.

How to stop Microsoft from asking me to sign in with Microsoft account? ›

Disable Microsoft Account Sign-in Prompt:

o Go to Settings > Accounts > Your Info. o Under "Manage my Microsoft account," click on "Sign in with a local account instead." o Follow the on-screen instructions to switch to a local account.

How do I fix Microsoft store sign in problem? ›

Perform basic recovery steps, such as resetting your password or creating a new account. Install the latest updates. Run the Microsoft Store Apps troubleshooter: Go to Settings > Updates & security > Troubleshoot > Additional troubleshooters > Microsoft Store apps > Run this troubleshooter.

Why can't I sign into Microsoft to do? ›

Verify email or password

If you are unable to sign in to your Microsoft account, contact Microsoft support. If you were able to sign in to your Microsoft account but still unable to access Microsoft To Do, please send an email to Microsoft To Do support at hstodo@microsoft.com.

Why does my Microsoft account keep making me sign in? ›

Check Sign-In Options: Go to Settings > Accounts > Sign-in options. Make sure that the options for PIN and Fingerprint are enabled. If they are, try removing and re-adding them. Check Windows Hello: Windows Hello is the technology that enables fingerprint and PIN sign-ins.

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