Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 122,860 ratings
Thank you!
Problems in the last 24 hours in City of Cape Coral, Florida
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in City of Cape Coral and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near City of Cape Coral, Lee County, Florida
The most recent Comcast Xfinity outage reports came from the following cities:Fort Myers, Cape Coral and North Fort Myers.
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| City | Problem Type | Report Time |
|---|---|---|
 Fort Myers | Internet | |
| Cape Coral | TV | |
| Fort Myers | TV | |
| Fort Myers | ||
| Fort Myers | Internet | |
| Fort Myers | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near City of Cape Coral, Florida
Latest outage, problems and issue reports in City of Cape Coral and nearby locations:
- Rochelle Alleyne (@RochelleAlleyne) reported fromCape Coral, Florida
. @Xfinity is it normal for you all to charge people for tech visits that are unavoidable after being promised a service remotely...but it doesn't work? Then when you're promised that at least half the visit will be credited back to you...it's not. Just checking.
- Lunatik Medic (@LunatikMedic) reported fromNorth Fort Myers, Florida
@BrianDietzen Can't! @Xfinity doesn't have CBS. (Some contract dispute) And I'm not down to pay for a streaming service when I already pay for cable.
- Jake Rey (@JReymann) reported fromCape Coral, Florida
@Xfinity shockingly bad service…our family moved locally and instead of transferring service, they canceled it…I lost all my recordings and spent 7 hours trying to fix it…3 different techs said they did something on their end and it takes an hour to process….a lie to end call
- Kurokawa Martial Arts (@KurokawaMA) reported fromCape Coral, Florida
Comcast for Business sucks! $1400 early termination "fee" or pay monthly no-need monthly $150! 😡👹#NeverAgain! #NeverComcast
- anna davidson (@swabama) reported fromCypress Lake, Florida
@Xfinity why is it every day at 5pm my cable and internet go down with an outage?
- Katherine Morong (@katherinemorong) reported fromCypress Lake, Florida
@comcast @Xfinity shame on you for taking 120+ days to credit my account despite chats and calls EVERY MONTH and now you’re blaming me and keeping my money? You CONTINUE to fail your customers #horriblebusiness #fraudbible #reportingtoBBB
- Christine Wasilak (@Sprinkdles) reported fromCape Coral, Florida
@Xfinity @XfinitySupport I am so disappointed in you. I have been with you since the beginning. I had your services in Jersey and now in Florida. We have an outage going on bc of some nasty storms that came thru and I called you not once but twice, spoke to 2 females (1 of 2)..
- susan (@susan44329810) reported fromCape Coral, Florida
I believe I saw post here about Brian Propp in Hall of Fame. I am willing to help with. I attempted before until I was rudely pushed away from a sports jerk reporter from Comcast. Well I see how far he got. 0. I spoke to the people from NHL. I know what has to be done.
- Creditease (@BurdetteBradley) reported fromFort Myers, Florida
Wow @comcast is all about the b.s. Called in on inquiry and guy tried to quick talk m Told me he would lower my bill,sent auth link via text mess. I screenshot it, he failed to tell me - contract w/cancel penalty, raise price on set-top boxes, put limits on data. #IaintAuthTheBS
- Jim Ullery (@neonladder) reported fromNorth Fort Myers, Florida
@Xfinity thanks for another 3 to 5 day outage on our telephone, cable TV and internet. No chance of service today. You will reimburse us $6 to $8 - thanks! I wish we were not forced to use you by our HOA.
- Karen Squires (@fuentejps) reported fromCape Coral, Florida
@comcast here I am again, two weeks in a row dealing with incompetence from Comcast! Horrible horrible customer service! The right hand doesn’t know what the left is doing. Disgusted
- Hugo’s Mom (@fuentejps) reported fromCape Coral, Florida
@comcastcares omg! What horrible service, for several months now our internet goes out pretty much daily...absolutely no contacting a human...no phone number. Chat links. This is day 3 everything has been out for hours!
- Marianne 💙🔄🌊🌊🌈 #Biden2020 (@ghostlymani) reported fromCape Coral, Florida
@Xfinity why is @MSNBC not working, been all day in the 33914 area!!
- Marianne 💙🔄🌊🌊🌈 #Biden2020 (@ghostlymani) reported fromCape Coral, Florida
@Xfinity Reset still not working
- jsotonyc (@jsotonyc) reported fromCypress Lake, Florida
Comcast sucks
- GlomarTheGreen (glomargadaffi) (@GlomarTheGreen) reported fromCape Coral, Florida
@blowdart Because although one needs the customers xfinity login to do port forwarding; adding hosts to the dmz is as easy as admin/password
- #Believe #LoveHeals #meow 🐈 🐺 🌴🍹🚣🏻♂️ (@Jenn9707) reported fromCape Coral, Florida
@comcast apparently Comcast / Xfinity doesn’t hire any American customer service reps and don’t care if they lose your service because their customer service overseas can’t help you - how very sad
- #Believe #LoveHeals #meow 🐈 🐺 🌴🍹🚣🏻♂️ (@Jenn9707) reported fromCape Coral, Florida
@comcastcares please help me get am American sales & support number. Been on the phone an hour and no help
- Carey Losey 🇺🇸 🇮🇱 (@losey_carey) reported fromFort Myers, Florida
@DIRECTV Your customer services went to sh*t as soon as AT&T took over! I can no longer get an AMERICAN on the phone or promotional discounts! If things don’t change I’m switching to Comcast!
- Forgetfulness (@Forgetfulness19) reported fromCape Coral, Florida
@professorlhup41 The Comcast internet was down for two hours, it just came back on. Sigh.😐
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- KSGirl52 (@shotigian) reported
@CourtTV Wish I could comment but since #Xfinity took away court tv for me I can't. #Xfinity sucks
- MissChemistBae (@AttitudeOnNyNy) reported
I’m finna switch my lines to Xfinity cuss this T-Mobile **** dead af
- kelly - 🙏🏽🇺🇦 - 🇰🇷🇺🇲 (@kelzipan) reported
i never loved the comcast "between 8am and 4pm" or whatever it was but 2 hours is a great estimate. the commenters in the thread are trying to be funny but in reality, let's appreciate the people who fix our things (i fix computer things, not mechanical house things).
- Tara Arnett (@HalfTruism911) reported fromJupiter, Florida
@Xfinity everyday. Every...single....day. "there's currently an outage in your area. We should have this fixed by ___" that time comes and goes and it's still doing it. It has taken me 35 min to save 4 pages of documents for one client. Please .. get it fixed!!
- 🇺🇦 Shockmain (Shark Dead) (@Shockmain) reported
@tennverly Sometimes mine connects to Xfinity or some other wifi that only allows text or doesn't connect properly. If you have cell service I shut off the wifi and get internet back!
- 📵🔨 Adult-Coded Sex Frog 📵🔨 (@oknolisten) reported
oh my ******* god comcast this is day 4 of your **** not working and cutting out after you performed "maintenance"
- Hogz🧸🫧 (@prettyBRAAAT_) reported
What phone service yall got? I ain’t talking to nb with 200-300 bills either… I’m done with xfinity
- Michael Traylor (@Mike_Traylor88) reported
@BlackFlagMatter I wonder if bowman is ever gonna get healthy…..I hope it’s not another Kurt Busch scenario….what does that mean for the 48? Do they buy Gragson out of petty GMS….does another Xfinity driver like Berry get a shot…..I can’t help but think maybe bowman is done too
- Jay Tha Destroyer 👑🦈 (@503Shark) reported
@Xfinity I'd rather you guys answer your phone and provide the Customer service you're supposed to.
- Kelly Pomerville (@PomervilleKelly) reported
@ComcastFL This is laughable. Comcast won't answer any customer service calls, and they are not sending updates via text even if you sign up for it. What a lack of customer communication!
